- Clarity
- Standards
- Responsibility
|  | - Flexibility
- Rewards
- Team Commitment
|
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Clarify
The feeling that everyone knows what is expected of them The degree to which people understand how those expectations relate to the larger goals and objectives of the organizationStandards.
- The emphasis that employees feel management puts on improving performance and doing one’s best
- The degree to which people feel that challenging but attainable goals are set for both the organization and its employees
- The extent to which mediocrity is not tolerated
|
Responsibility....
| | The feeling that employees have a lot of authority delegated to them The degree to which they can run their jobs without having to check everything with their boss. The degree to which they feel fully accountable for the outcome |
Flexibility
- The feeling employees have about constraints in the workplace
- The degree to which they feel there are no unnecessary rules, procedures, policies and practices that interfere with task accomplishment
- The feeling that new ideas are easy to get accepted
|
Rewards
The degree to which employees feel they are being recognized and rewarded for good work The degree to which recognition is directly and differentially related to levels of performance The degree to which people know where they stand in terms of their performanceTeam Commitment
- The feeling that people are proud to belong to the organization
- The feeling that people will provide extra effort when needed
- The trust that everyone is working toward a common objective
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