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上星期参加了IBM ITIL培训，简单记录一下主要的内容，ITIL是Information Technology Infrastructure Library的缩写。个人理解就是IT服务的流程理论。总体上分为两大块:Service Support和Service Delivery. 前者是操作流程，后者是战术流程。在notepad画好的图形不能正常显示,晕死..[@more@]Service Support的大略构架如下：------------------------------------------------------------------------| Customers & Users |------------------------------------------------------------------------Difficlities | ^Workaround |RFC

前一段时间碰到的问题.环境：ＤＢ：Oracle Database 10g Enterprise Edition Release 10.2.0.3.0 - 64biＯＳ　SunOS 5.10 Generic_127111-11 sun4u sparc SUNW,Netra-T12具体的错误：ORA-00600: internal error code, arguments: [17059], [0x4468DA9C8], [], [], [], [], [], []处理：从alert 文件里找到相应的trace文件, trace文件的内容：LIBRARY OBJECT HANDLE: handle=48af69c08 mtx=48af69d38(0) cdp=237name=把错误时执行的SQLhash=5a6bb2113c18cd8df5bb3c573f18f594 timestamp=02-14-2009 17:20:24namespace=CRSR flags=RON/KGHP/

Streams configuration step by stepStreams is a new way to duplicate data. Normally, we have the Streams to duplicate data from one database to another database; we can also have the data duplication with Stream technology within one database, Here, I will give an example to do Streams configuration in a database to duplicate data from one schema (TEST1) to another schema (TEST2).Environments:OS: Linux version 2.6.9-67.ELsmpOracle: Oracle Database 10g Enterprise Edition Release 10.2.0.4.01, Overv