............[@more@]'Sbt Error = 7011, Errno = 959' Error When Backing Up To Tape Doc ID: Note:377512.1 Type: PROBLEM Last Revision Date: 09-JAN-2007 Status: PUBLISHED In this Document Symptoms Cause Solution References -------------------------------------------------------------------------------- Applies to: Oracle Server - Enterprise Edition - Version: 9.2 to 10.2 This problem can occur on any platform. SymptomsAllocate channel using RMAN and Tivoli TDP version 5.2 is getting RMAN-03009 ORA-19554 ORA-27000 RMAN-00571: =========================================================== RMAN-00569: =============== ERROR MESSAGE STACK FOLLOWS =============== RMAN-00571: =========================================================== RMAN-03009: failure of allocate command on ch_bkp1 channel at 07/02/2006 00:01:02 ORA-19554: error allocating device, device type: SBT_TAPE, device name: ORA-27000: skgfqsbi: failed to initialize storage subsystem (SBT) layer SVR4 Error: 959: Unknown error Additional information: 7011 ORA-19511: Error received from media manager layer, error text: SBT error = 7011, errno = 959, sbtopen: system error CauseIncorrect configuration of Tivoli software. Oracle 9i Message ~~~~~~~~~~~~~~~~~ Error: ORA-19511 (ORA-19511) Text: Error received from media manager layer, error text: %s Cause: An error occurred in the media management software which is linked with the Oracle server to perform backup and restore in cooperation with Recovery Manager. Action: If the text of message 19511 does not provide enough information to resolve the problem, then you should contact the vendor of the media management software. . SolutionThe solution was: The install locations are different on this server, so there was no /var/log/tsm directory as found on another server installation. Did a comparison of the permissions of every file in this installation to an existing server with a working install. It turns out that the tdpoerror.log file under /opt/tivoli/tsm/client/oracle/bin was only writable by root. Once the permissions were changed to make it world writable, the backups started running successfully.