DFL engineers are teaching the standard data recovery steps from Western Digital WD10JMVW-11AJGS4 USB3.0 My Passport hard drives.

DFL数据恢复工程师介绍从西数WD10JMVW-11AJGS4 USP3.0My Passport 硬盘中提取数据的标准数据恢复步骤。

Drive model number: WD10JMVW-11AJGS4

Capacity: 1TB

USB3.0

Head/Platter number: 4 heads/2 Platters

硬盘型号：WD10JMVW-11AJGS4

容量：1TB

UB3.0

磁头/盘数：4个磁头头/ 2盘

When connecting the patient USB hdd to pc, HDD is not detected in disk management and sometimes hang the pc. Please note, the case to be discussed has no physical head damage, just firmware corruption. If the drive has physical head damage, users need to swap the heads first with Hard Drive Ramp Toolkit Pro. and then use DFL-SRP for WD to fix the firmware failure and finally use DDP data recovery program to extract the data.

当将故障USB HDD连接到PC时，硬盘管理中没有检测到硬盘驱动，有时会挂起PC。请注意，我们现在所讨论的步骤是建立在没有物理磁头损坏的情况下，只是存在固件损坏故障。如果硬盘有物理磁头损坏，用户需要首先用需要为磁盘更换磁头。然后使用DFL-SRP的WD模块对故障进行固件故障修复，最后使用DDP数据恢复程序提取数据。

Please note: WD10JMVW-11AJGS4 has encryption problem on SA and over 80% cases are caused by the common firmware corruption.

请注意：WD10JMVW-11AJGS4在SA上存在加密问题，80%以上的情况是由常见的固件损坏引起的。

Here are the steps to recover lost data from these cases:

下面是从这些案例中总结的恢复丢失数据的步骤：

Step 1: Swap the USB PCB with compatible SATA PCB(Users can get compatible WD SATA PCB here)

Step 2: Transfer the ROM chip(U12) from USB PCB to SATA PCB;

Step 3: Install the SATA PCB to patient HDD;

Step 4: Connect patient HDD to DFL-SRP hardware, Short connect TV9 and TV10 and power on the drive and wait until the drive gets ready;

Step 5: Enter the program and backup all firmware modules;

Step 6: Backup original ROM, Bypass SA and power off;

Step 7: Power on the drive, auto load ATA, get details and enter the program;

Step 8: Load module directory to RAM (If the FW can be read/written successfully, no need to use this step);

Step 9: Common Repair-Slow Fix Option 1;

Step 10: Write original ROM back;

Step 11: Power off and on and go to DDP data recovery program;

Step 12: Go to file extraction and all data has been there ready for extraction.

步骤1：用兼容的SATA PCB交换USB PCB（用户可以咨询我们购买兼容的WD SATA PCB）

步骤2：将ROM芯片（U12）从USB PCB焊接到SATA PCB；

步骤3：将SATA PCB安装到故障硬盘上；

步骤4：将故障硬盘连接到DFL-SRP硬件，短连接TV9和TV10，并为硬盘供电，一直到硬盘短接成功；

步骤5：进入程序并备份所有固件模块；

步骤6：备份原始ROM、SA和断电；

步骤7：再为硬盘通电，自动加载ATA，获取详情并进入程序；

步骤8：加载模块目录01到RAM（如果FW可以被成功地读/写，不需要使用这个步骤）；

步骤9：通病修复选项1；

步骤10：写回原始ROM；

第11步：断电再通电并进入DDP数据恢复程序；

第12步：进入文件提取和或镜像磁盘。