20080413-20080416, 来自印度QAI的咨询师Aditya Bhalla (Adi)进行了名为6sigma DMAIC －Accelerated Program for T3G的培训，提到过如下术语，记录下来，以便将来参考。

DMAIC and DFSS, LSL and USL, PPM and DPMO

Champion/Sponsor, Master Black Belt, Black Belt, Green Belt

TRIZ,I-TRIZ,

Minitab, Pareto, i-MR Control chart, Scatter Diagram, Kano Model, Pugh Matrix,

VOB, VOP, VOE, VOC, VOS (Voice of Business, Process, Employee, Customer, Stakeholder)

CTQ Tree (Critical to Quality)

Mean, Median, Mode

rayleigh curve

mahalanobis-taguchi system

mahalanobis distance

何丹培训简要记录
Customer: Softbrain 软脑软件

mindjet software / mind management pro
http://www.leehare.cn/read.php/2827.htm

Mindset <==> Process

VOC,VOE,VOS

CMMI缺乏一个PA:Leadship, 国民党：弟兄们给我顶住

思想复制

形成闭环，PDCA

生如夏花

SOWT分析，SMART原则，木桶原理，浴缸原理，（保龄球）中央瓶原理，空杯子心态

QA -> consultant

polling system -> pushing system

people
/
/
process ------ technology

Business Excellence Model

vision 梦想的高度，生命的高度

PAs:

Leadship

Strategy Planning and Execution

People Development

Partnership Development

Technology Focus

Continuous Improvement&Innovation-CII, I-balance-I

Continuous Learning, Training, & Sharing

Core Value & Culture

Target:

Delivery Excellence

Another:
Institutionalization