本报讯多点了两个“0”，这回“充大”了。昨日，郑州的张女士反映称，半个月前，她在使用网银充话费时，本想充500元，一不小心充了5万元。事后，张女士一直向运营商索要多充的49500元，但一直未果。运营商表示，目前已经向上级反映，并加急处理，是否能退还，不能确定。

提起充话费的事儿，张女士十分无奈。12月3日下午，同事让张女士帮忙充500元话费，张女士遂在电脑上，用网银为其充值。充值、输入密码、确定，几秒钟后，张女士的手机收到银行客服短信：“支出50000元”。看到短信，张女士惊呆了：“我充的是500，怎么充了50000?”再查看刚才的网页，张女士才发现，的确充错了。

“页面上的数值自动出现五万元，我也没看，就点击确定了。”张女士说。原来，张女士在公司做财务工作，平时多使用网上银行转账，大部分的数目都是五万元，网页上自动出现的数字就是五万元，充话费时，她也没注意，脑海中还以为是在转账，就直接点了确定，这才导致了这个结果。

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女子网上充话费时错将500元点成5万元

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