INS-20702 Reported during 11gR2 Installation on getSharedPartitionListCVU
In this Document
Symptoms
Cause
Solution
References
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Applies to:
Oracle Server - Enterprise Edition - Version: 11.2.0.1 and later [Release: 11.2 and later ]Information in this document applies to any platform.
Symptoms
INS-20702 reported during installation of 11gR2:INFO: size estimation for Completeinstall is 3501.327449798584
SEVERE: [FATAL] [INS-20702] Unexpected internal driver error
CAUSE: A call to cluster verification utility failed.
ACTION: Refer to the logs or contact Oracle Support Services. Note for advanced users: Launch the installer by passing the following flag ''-ignoreInternalDriverError''..
Refer associated stacktrace #oracle.install.commons.util.exception.DefaultErrorAdvisor:1324
SEVERE: [FATAL] [INS-20702] Unexpected internal driver error
CAUSE: A call to cluster verification utility failed.
ACTION: Refer to the logs or contact Oracle Support Services. Note for advanced users: Launch the installer by passing the following flag ''-ignoreInternalDriverError''..
Refer associated stacktrace #oracle.install.commons.util.exception.DefaultErrorAdvisor:1324
Installation error file located in$ORACLE_BASE/oraInventory/logs/installActions{$TIMESTAMP}.err shows similar entries like following:
---# Begin Stacktrace #---------------------------
ID: oracle.install.commons.util.exception.DefaultErrorAdvisor:1324
oracle.install.driver.oui.etc.UnhandledDriverException: [INS-20702] Unexpected internal driver error
at oracle.install.library.partition.PartitionInfoUnix.getSharedPartitionListCVU(PartitionInfoUnix.java:532)
at oracle.install.library.partition.PartitionInfoUnix.getStorageType(PartitionInfoUnix.java:554)
at oracle.install.library.partition.PartitionInfoUnix.isOCFS2Partition(PartitionInfoUnix.java:547)
at oracle.install.ivw.crs.validator.InstallLocationValidator.validateForOCFS2(InstallLocationValidator.java:190)
at oracle.install.ivw.crs.validator.InstallLocationValidator.validate(InstallLocationValidator.java:114)
at oracle.install.commons.flow.validation.ValidationHelper.validateState(ValidationHelper.java:178)
at oracle.install.commons.flow.AbstractFlowExecutor.validate(AbstractFlowExecutor.java:394)
at oracle.install.commons.flow.AbstractFlowExecutor.leaveVertex(AbstractFlowExecutor.java:607)
at oracle.install.commons.flow.AbstractFlowExecutor.transition(AbstractFlowExecutor.java:321)
at oracle.install.commons.flow.AbstractFlowExecutor.nextState(AbstractFlowExecutor.java:261)
at oracle.install.commons.flow.AbstractFlowExecutor.nextViewState(AbstractFlowExecutor.java:220)
at oracle.install.commons.flow.DefaultFlowNavigator.goForward(DefaultFlowNavigator.java:58)
at oracle.install.commons.flow.jewt.FlowWizard$1.run(FlowWizard.java:72)
at java.util.concurrent.ThreadPoolExecutor$Worker.runTask(ThreadPoolExecutor.java:650)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:675)
at java.lang.Thread.run(Thread.java:595)
---# End Stacktrace #-----------------------------
ID: oracle.install.commons.util.exception.DefaultErrorAdvisor:1324
oracle.install.driver.oui.etc.UnhandledDriverException: [INS-20702] Unexpected internal driver error
at oracle.install.library.partition.PartitionInfoUnix.getSharedPartitionListCVU(PartitionInfoUnix.java:532)
at oracle.install.library.partition.PartitionInfoUnix.getStorageType(PartitionInfoUnix.java:554)
at oracle.install.library.partition.PartitionInfoUnix.isOCFS2Partition(PartitionInfoUnix.java:547)
at oracle.install.ivw.crs.validator.InstallLocationValidator.validateForOCFS2(InstallLocationValidator.java:190)
at oracle.install.ivw.crs.validator.InstallLocationValidator.validate(InstallLocationValidator.java:114)
at oracle.install.commons.flow.validation.ValidationHelper.validateState(ValidationHelper.java:178)
at oracle.install.commons.flow.AbstractFlowExecutor.validate(AbstractFlowExecutor.java:394)
at oracle.install.commons.flow.AbstractFlowExecutor.leaveVertex(AbstractFlowExecutor.java:607)
at oracle.install.commons.flow.AbstractFlowExecutor.transition(AbstractFlowExecutor.java:321)
at oracle.install.commons.flow.AbstractFlowExecutor.nextState(AbstractFlowExecutor.java:261)
at oracle.install.commons.flow.AbstractFlowExecutor.nextViewState(AbstractFlowExecutor.java:220)
at oracle.install.commons.flow.DefaultFlowNavigator.goForward(DefaultFlowNavigator.java:58)
at oracle.install.commons.flow.jewt.FlowWizard$1.run(FlowWizard.java:72)
at java.util.concurrent.ThreadPoolExecutor$Worker.runTask(ThreadPoolExecutor.java:650)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:675)
at java.lang.Thread.run(Thread.java:595)
---# End Stacktrace #-----------------------------
And output of "$TMP/CVU_11.2.0.1.0_grid/exectask.sh -getstinfo -getdiskinfo":
prvfexWrapText: unable to write the str data[RC:-2]
0 Exectask:getDiskInfo success 0
Cause
The issue is caused by bug 9329684Solution
bug 9329684 is fixed in 11.2.0.2 and above, the workaround is to install with "-ignoreInternalDriverError" option.References
BUG:8908868 - [INS-20702] UNEXPECTED INTERNAL DRIVER ERROR, CALL TO THE CVU FAILEDBUG:9329684 - INS-20702 REPORTED WHILE VERIFYING ORACLE BASE AND HOME LOCATION
NOTE:1056322.1 - How to Troubleshoot 11gR2 Installation Issue
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