In this Document

APPLIES TO:

SYMPTOMS

Transactions are erring due to missing WIP_PERIOD_BALANCES entries when a work order is created in a prior period and put on-hold status and released in the next period. 
Labor entries in the wip_cost_txn_interface table show error message:

Record not found in WIP_PERIOD_BALANCE 
Able to reproduce the problem if they change the WO from un-released to released. Happens only for On-Hold or User Defined Status "Trouble Log" which is the equivalent of on-hold.

To reproduce the issue, follow the steps below
1. Create WO in prior period. Place in On-Hold Status.
2. Open new Inventory Period
3. Change Status of WO from On-Hold to Released.
4. charge labor to work order.
5. Work order errors in Costing due to missing WIP_PERIOD_BALANCES entry

CAUSE

A code issue was generating the wrong behavior.

The issue was fixed in files

wippcstb.pls 120.5.12010000.8
wippcsts.pls 120.1.12010000.1

The issue is explain in following bug
Bug 13004886 - UNCOSTED RECORDS IN MMT WITH ERROR_CODE = CST_INVALID_WIP

SOLUTION

To implement the solution, please execute the following steps:

1. Download and review the readme and pre-requisites for Patch 13003859:R12.WIP.B

2. Ensure that you have taken a backup of your system before applying the recommended patch. 

3. Apply the patch in a test environment. 

4. Confirm the following file versions: 

wippcstb.pls 120.5.12010000.8
wippcsts.pls 120.1.12010000.1 

You can use the commands like the following:

5. Retest the issue. 

6. Migrate the solution as appropriate to other environments.