What were the dates this person was employed?

What was your relationship to this person?

Why did this person decide to look for other opportunities?

Lead Question: Describe the primary role this person undertook?

Probes:

o  What technical skills did they need to use and how would you rate those skills?

o  How quickly did they learn new skills, eg. Technologies, processes?

o  How would you rate their initiative?

o  Please describe some of the successful outputs this person achieved?

Lead Question: Describe the relationship [Candidate Name] has with his/her customers (internal / external)?

Probes:

o  Tell me how [Candidate Name] goes about understanding customer’s needs?

o  Tell me how he/she ensures that the needs of the customer are met?

Lead Question: Tell me about a time [Candidate Name] had to work closely with others to accomplish a work objective?

Probes:

o  What role did [Candidate Name] take?

o  How did he/she communicate/interact with others?

o  How did others on the team react to working with [Candidate Name]?

Lead Question: Describe how [Candidate Name] deals with pressure, eg. Conflicting and shifting priorities, multiple activities, important deadlines etc

Probes:

o  What strategies have you seen [Candidate Name] use to prioritise conflicting demands?

o  Describe a time when [candidate name] had to deal with change, what approach did they take?

What would you say were the candidate’s key strengths?

What would you say were the candidate’s main weaknesses?

Would you re-hire this person?

If ‘yes’ what jobs would you hire them into?

If ‘no’ why not?

If you were in my position and thinking about hiring [Candidate Name] what additional information would you like me to have?