1. PreSales Activites
You can represent pre-sales business processes in the system using the functions for inquiries and quotations. Customer inquiries and quotations to the customer can be entered and monitored.
For example, a customer inquires whether you have a certain product in your warehouse, how much it will cost, or whether the product will be available for a certain date. The inquiry is therefore a request from the customer for you to provide him with a sales quotation.
A quotation presents the customer with a legally binding offer for delivering a product or providing a service within certain fixed conditions.
The data you store in sales queries forms the basis of subsequent documents and, if you wish, sales analysis.
Creating and maintaining this kind of data may be useful under, for example, the following circumstances:
2. Sales Order Processing
Shipping is an important part of the logistics chain in which guaranteed customer service and distribution planning support play major roles.
In shipping processing, all delivery procedure decisions can be made at the start of the process by
The result is an efficient and largely automatic shipping process in which manual changes are only necessary under certain circumstances.
The Shipping component is integrated under the Logistics Execution component. Shipping is a subsequent activity of the Sales component.
Range of Functions
The shipping module supports the following functions, which include but are not limited to:
A list of deliveries posted as goods issue in the shipping department could be used to form. a worklist for the billing department.
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