Oracle Database - Enterprise Edition - All Versions
What is being collected and why?
Oracle Support strongly recommends using TFA Collector for collecting data. TFA Collector collects only relevant information based on the time of the event, so the size of collected data will be much smaller. TFA Collector collects all CRS log files, ASM trace files, database trace files, OSWatcher output, and CHM (Cluster Health Monitor) output.
TFA Collector is installed in the Grid Infrastructure home and comes with 22.214.171.124 Grid Infrastructure and higher (excluding 126.96.36.199) - on UNIX platforms and with Grid Infrastructure 188.8.131.52 and higher - on Windows platforms.
Safe Harbor Statement: Oracle will use this information to help diagnose the cause of the issue. In many cases this set of information will be sufficient for diagnosis - in some cases additional specific diagnostic data may be required at a later stage.
1. Download the latest available version of TFA: Download TFA
2. Run the TFA collection using the following command:
This will trim and collect all key diagnostics for the past 4 hours.