Server - Enterprise Edition - Version 22.214.171.124 to 126.96.36.199 [Release 9.2 to 11.2]
Information in this document applies to any platform.
error is occurring in the alert.log right before the database crashes.
ORA-00600: internal error code, arguments: , [#], [#], , , , , 
This error indicates that a mismatch has been detected between redo records and rollback (undo) records.
Arg [a] - Maximum Undo record number in Undo block
Arg [b] - Undo record number from Redo block
Since we are adding a new undo record to our undo block, we would expect that the new record number is equal to the maximum record number in the undo block plus one. Before Oracle can add a new undo record to the undo block it validates that this is correct. If this validation fails, then an ORA-600  will be triggered.
This issue generally occurs when there is a power outage or hardware failure that initially crashes the database. On startup, the database does the normal roll forward (redo) and then rollback (undo), this is where the error is generated on the rollback.
This also can be
cause by the following defect
Bug 8240762 Abstract: Undo corruptions with ORA-600 /ORA-600  or ORA-600  after SHRINK
Undo corruption may be caused after a shrink and the same undo block may be used
for two different transactions causing several internal errors like:
ORA-600  / ORA-600  for new transactions
ORA-600  for a transaction rollback
Best practice to
create a new undo tablespace.
This method includes segment check.
Create pfile from spfile to edit
>create pfile from spfile;
1. Shutdown the instance
2. set the following parameters in the pfile
undo_management = manual
event = '10513 trace name context forever, level 2'
3. >startup restrict pfile=
4. >select tablespace_name, status, segment_name from dba_rollback_segs where status != 'OFFLINE';
This is critical - we are looking for all undo segments to be offline - System will always be online.
If any are 'PARTLY AVAILABLE' or 'NEEDS RECOVERY' - Please open an issue with Oracle Support or update the current SR. There are many options from this moment and Oracle Support Analyst can offer different solutions for the bad undo segments.
If all offline then continue to the next step
5. Create new undo tablespace - example
>create undo tablespace
6. Drop old undo tablespace
7. >shutdown immediate;
8 >startup mount;
9 modify the pfile with the new undo tablespace name
>alter system set undo_tablespace = '
10. >shutdown immediate;
Startup using the normal spfile
The reason we create a new undo tablespace first is to use new undo segment numbers that are higher then the current segments being used. This way when a transaction goes to do block clean-out the reference to that undo segment does not exist and continues with the block clean-out.
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